In mid-2020 we decided that it was time to make the move to Ottawa to be closer to family. The implications of this were quite dramatic because not only did it mean moving houses and our lives to another city, but also our business.
Ling and I have been running Cool Chess Canada since 2010 and Knight’s Writing Company since 2015 and so we didn’t just have to move furniture, we also had to figure a way to move stock, packaging material, boxes (oh lots of boxes) and our office and workspace.
Well. We’re here now! And Ottawa already feels like home!
I mentioned to various people that we intended to close Cool Chess Canada in order to concentrate on growing the fountain pen business.
Chess sales were amazing during Christmas thanks to The Queen’s Gambit and stock was reduced significantly. That helped with the move!
COVID-19 has had a huge impact on the chess business and ordering stock and bringing it into Canada over the last year has been impossible.
Our decision to slowly close down Cool Chess was confirmed for us. Serendipity for Knight’s Writing.
So what does a move to Ottawa and the closing of one online store mean for us? Well, for one thing we’re hoping to grow in a number of different directions.
We would love to increase the number of brands we carry and have more focus on social media. We’ve been too thinly spread to do a great job of interacting with our customers.
We REALLY need to change that.
We’ve had a lot of ideas. More FB and IG posts, more blog articles, maybe videos and podcasts. Our customers and our relationship with them has always been the most important part of the equation for us and we need to do better.
Our relationship with manufacturers and distributors also enables us to move into the ballpoint, roller ball and pencil market. We haven’t done this before but it feels like the time is right.
We will likely create another website for this rather than add them to Knight’s Writing where fountain pens are King. We will be sure to tell you more about this soon.
Many customers have asked if we will finally open a brick-and-mortar store. The answer is… not yet, but we have been talking about how we might be able to make this happen, whether we should make this happen, and when we should make this happen.
Above all else, we feel excited about the rest of this year and being close to Ottawa. It’s a breath of fresh air that we hope will be reflected at Knight’s Writing Company.
We still want to hear from you...
Let us know what pens and inks you want us to stock. What paper and notebooks we are missing. What other products would you like us to carry.
Let us know what social media platforms you prefer and how you would like to hear from us.
If you need help with an inky problem let us know and we can share the answer with others.